Effective Date: June 01, 2020
the information we, Travel Pal.org collect about you,
how we use and share that information, and
the privacy choices available to you.
or when you otherwise interact with us.
What Information Do We Collect from Our Services?
Information You Provide to Us
We collect information you provide to us, such as when you create an account, update your profile, use the interactive features of our Services,
participate in contests, promotions or surveys, request customer support or otherwise communicate with us. The types of information we may collect include:
Basic user information, such as your name, username, gender, birth date, email address, mailing address, phone number and photographs.
Messages and interactive forum information, such as discussion group posts, messages to other Travel Pal users and information you provide in connection with activities and events.
Other background contact and demographic information, such as your occupation, personal URL, IM username, emergency contact, home descriptions, travel history and plans and other interests and self-descriptions you choose to provide.
Information stored on your mobile device, such as your photos, calendar information and contacts, if you have given us permission to access this information; and
Information about you from other Travel Pal users, such as trust ratings, friend connections, public feedbacks, and other interconnections and interactions between you and other Travel Pal users.
Information We Collect Automatically
When you access or use our Services, we may also automatically collect information about you, including:
Location Information: We may collect information about your location when you access our mobile application or website, or otherwise consent to the collection of this information.
Device Information: We collect device-specific information when you access our Services, including your hardware model, operating system and version, unique device identifiers, mobile network information and information about the device’s interaction with our Services.
Log Information: We collect log information about how you access or use our Services, including your access times, browser type and language, Internet Service Provider and Internet Protocol (“IP”) address.
Information Collected by Cookies and other Tracking Technologies: We may automatically collect information using cookies, web beacons (also known as “tracking gifs,” “pixel tags” and “tracking pixels”) and other tracking technologies to, among other things, improve our Services and your experience, monitor user activity, count visits, understand usage and campaign effectiveness, and tell if an email has been opened and acted upon.
How Do We Use this Information?
Operate and improve our Services;
Protect the safety of Travel Pal users and provide our verification service.
Send you technical notices, updates, security alerts and support and administrative messages.
Respond to your comments, questions and requests and provide customer service.
Communicate with you about products, services, offers, promotions, rewards and events and provide other news and information about Couchsurfing and other third parties.
Monitor and analyze trends, usage and activities in connection with our Services.
Personalize the Services, which may include providing content or features that match user profiles or interests.
Process and deliver contest entries and rewards; and
We retain the personal data you provide until your account is deleted. Account deactivation does not delete your personal data. In some cases, we may retain certain information in anonymized or aggregated form.
Advertising and Analytics Services Provided by Others
We may allow third parties to serve advertisements on our behalf across the Internet and to provide analytics services in relation to the use of our Services.
including your IP address and information about your web browser and operating system, pages viewed, time spent on pages, links clicked and conversion information.
This information may be used by Travel Pal and others to, among other things, analyze and track data, determine the popularity of certain content,
deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.
Please note that we may share aggregated, non-personal information, or personal information in a hashed,
non-human readable form, with these third parties. For example,we may engage a third party data provider who may collect web log data from you or
place or recognize a unique cookie on your browser to enable you to receive customized ads or content.
These cookies may reflect de-identified demographic or other data linked to information you voluntarily provide to us
(e.g., an email address) in a hashed, non-human readable form. For more information about interest-based ads, or to opt out of having your
web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
How Do We Protect Visitor Information?
you have given consent
processing is necessary for the performance of a contract with you
processing is necessary for the legitimate interests pursued by Travel Pal, as deemed lawful under the Global Data Protection Regulation.
processing is necessary for the compliance of a legal obligation
We take security of your data seriously and take reasonable measures to protect information about you from loss, theft, misuse, unauthorized access,
disclosure, alteration, and destruction.
Your Information Choices
We will only collect and process personal data about you where we have a lawful basis. Lawful bases include, but are not limited to, where:
You have many choices about your data.
You can update and correct most of your personal data through your account. If this is not possible, you can ask us to update your data, particularly in cases of inaccuracy, by contacting Customer Support.
You can request a portable copy of your data under the Privacy section of your Account and Settings (Desktop only).
You can opt-out of email marketing and push notifications using the Email and Push Notification options in your Account and Settings Page.
You can ask us to restrict or limit the processing of your data.
You may also revoke your consent to processing and ask us to delete your data.
You may determine whether certain information about you will be visible to others by navigating to "Account & Settings" on our website and editing your options under "Privacy"
You may deactivate your account at any time by contacting email@example.com. Even after you deactivate your account,
we may retain certain information as required by law, for legitimate business purposes or to protect member safety.
If your account is deactivated, Travel Pal will provide access to the data associated with the deactivated account upon receipt
of the required legal documentation.
Most web browsers are set to accept cookies by default. However, you can choose to set your browser to remove or reject browser cookies.
Each browser is a little different, so look at your browser's help menu to learn the correct way to modify your cookies,
or visit www.allaboutcookies.org. Please note, however, that our Services may not function properly if your browser does not accept cookies.
You may opt out of receiving promotional communications from Couchsurfing by following the instructions in those emails or by adjusting the appropriate settings in your profile. If you opt out, we may still send you transactional or relationship messages, such as emails about your account.